Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Blacklivery Freight LLC ("Blacklivery," "we," "us," or "our"). By creating an account, accessing, or using our website, platform, APIs, mobile applications, or any services (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree, do not use the Platform.

If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

Blacklivery Freight LLC is a motor carrier that transports freight for shippers using its own drivers and owner-operators operating under its authority, supported by a technology platform. Our services include but are not limited to:

• Freight quote generation and shipment booking
• Dispatch of Blacklivery drivers and owner-operators
• Real-time shipment tracking and status updates
• Digital Bill of Lading (BOL) and Proof of Delivery (POD)
• Carrier compliance monitoring and document management
• Automated invoicing, payment processing, and settlements via Stripe
• A load board for owner-operators approved to haul under Blacklivery's authority
• AI-powered logistics assistance
• Subscription-based carrier portal access

To access certain features, you must create an account with accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Promptly notifying us of any unauthorized access or security breach
• Keeping your profile, compliance documents, and insurance information current

We reserve the right to suspend or terminate accounts that violate these Terms, contain fraudulent information, or pose a security risk.

Shippers/Customers: You agree to provide accurate shipment details (origin, destination, weight, dimensions, cargo type) and to pay all applicable charges in a timely manner. You represent that all cargo complies with applicable laws and does not include prohibited or hazardous materials without proper disclosure.

Carriers & Owner-Operators: You represent that you hold valid operating authority (DOT/MC numbers), maintain required insurance coverage, and comply with all FMCSA, DOT, and applicable state regulations. You agree to maintain current documentation on the Platform and to provide services in accordance with accepted loads and schedules.

Drivers: You represent that you hold a valid commercial driver's license (CDL) where required, a current medical card, and comply with Hours of Service (HOS) regulations. You agree to handle cargo with care and provide accurate status updates.

Dispatchers: You agree to use the dispatch tools responsibly, assign loads based on carrier qualifications and availability, and maintain accurate records of all dispatch operations.

Blacklivery Freight LLC is a for-hire motor carrier of property (except household goods) operating under USDOT #4464885 and FMCSA operating authority MC #1761318. Shipments accepted by Blacklivery are transported by Blacklivery using its own drivers or owner-operators operating under Blacklivery's authority.

Blacklivery Freight does not currently hold property broker or freight forwarder authority and does not arrange transportation by other motor carriers for compensation. Brokerage and freight forwarding services are not offered until the applicable FMCSA authority has been granted.

Where a shipment involves international, ocean or air transportation or customs clearance, those services are performed by independent, appropriately licensed third parties (such as licensed customs brokers and freight forwarders) contracted directly with or on behalf of the shipper, where legally permissible. Blacklivery is responsible only for the domestic motor carrier transportation it performs.

Interstate shipments transported by Blacklivery are subject to the Carmack Amendment (49 U.S.C. § 14706), unless otherwise agreed in writing.

All payments are processed securely through Stripe. By using our payment features, you also agree to Stripe's Terms of Service.

• Shippers: Quotes are valid for the period stated. Accepted quotes become binding. Payment is due upon invoice generation unless credit terms are arranged.
• Carriers: Settlement amounts are based on the agreed carrier rate for each load. Settlements are processed according to the schedule displayed on your dashboard. Subscription fees for premium portal access are billed according to the selected plan.
• All amounts are in USD unless otherwise stated.
• Late payments may incur additional fees as specified in individual service agreements.

Certain carrier portal features require a paid subscription. Subscription details, pricing, and included features are displayed at the time of purchase. Subscriptions auto-renew unless cancelled before the renewal date. Refund policies for subscriptions are determined on a case-by-case basis.

All users operating in the transportation industry must comply with applicable federal, state, and local regulations, including but not limited to FMCSA safety regulations, DOT requirements, Hours of Service rules, drug and alcohol testing requirements, and hazardous materials regulations where applicable.

Blacklivery monitors carrier compliance through our platform. Carriers with expired insurance, lapsed operating authority, or other compliance deficiencies may have their accounts restricted until resolved.

Users may upload documents including insurance certificates, BOLs, PODs, W-9 forms, and other operational documents. You represent that all uploaded documents are authentic, current, and accurate. Falsifying documents is grounds for immediate account termination and may be reported to relevant authorities.

You agree not to:

• Use the Platform for any unlawful purpose or to transport prohibited goods
• Provide false, misleading, or fraudulent information
• Attempt to gain unauthorized access to other accounts or platform systems
• Interfere with or disrupt Platform operations, servers, or networks
• Scrape, harvest, or collect data from the Platform without authorization
• Use automated tools (bots, scrapers) to access the Platform
• Circumvent rate limits, security measures, or access controls
• Resell or redistribute Platform services without written authorization
• Harass, threaten, or discriminate against other users

The Platform, including its design, features, content, logos, trademarks, and proprietary technology (including AI dispatch algorithms and matching engines), is owned by Blacklivery Freight LLC and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACKLIVERY FREIGHT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

BLACKLIVERY DOES NOT GUARANTEE THE CONDITION, SAFETY, OR TIMELINESS OF SHIPMENTS. CARRIERS ARE INDEPENDENT CONTRACTORS AND NOT EMPLOYEES OR AGENTS OF BLACKLIVERY.

You agree to indemnify, defend, and hold harmless Blacklivery Freight LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

Cargo claims must be filed in writing within 9 months of the delivery date (or expected delivery date for lost shipments) in accordance with 49 C.F.R. § 370. Blacklivery will facilitate communication between shippers and carriers for claim resolution but is not the insurer of cargo.

Any disputes arising from these Terms that cannot be resolved informally shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Cook County, Illinois.

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. For interstate transportation matters, applicable federal transportation law (including the Carmack Amendment) shall prevail.

Either party may terminate the account relationship at any time. We may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the Platform ceases, but provisions that by nature should survive (including indemnification, limitation of liability, and dispute resolution) shall remain in effect.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Platform at least 30 days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance.

For questions about these Terms: